Times Square, Hong Kong

We’re open Monday – Friday, 8 a.m. – 7:30 p.m.

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Delivery charges depend on your location. For local delivery (within Hong Kong) the charges are 15 HKD

Which payment methods are accepted in the Online Shop?

We accept all major credit cards via PayPal.

How long will delivery take?

Depends where you are located. Local delivery (within Hong Kong) takes a day or two.

How secure is shopping in the Online Shop? Is my data protected?

Your purchase is secured by a SSL certificate, which is a standard for e-commerce sites like Amazon or Shopify.

What exactly happens after ordering?

You will receive an email confirmation with a URL where you can view the training video you purchased. If you purchased a wristband, we will send it to your address within 24 hours.

Do I receive an invoice for my order?

Yes, the invoice will be sent to your email.

Can I wash my Ristrap?

Absolutely! It’s one of the best sweat absorbing wristbands in the market, however we do recommend hand washing your RISTRAP to preserve colour and quality. Do not bleach, dry clean or iron.

Send us an email

We will try to reply within 24 hours