Our commitment to privacy

Ristrap values its customers and respects their privacy. To better protect your privacy, we provide the policy here on how we collect, use and manage your personal information. Please read this privacy policy before using the site. By using this site, you accept the terms and conditions described here. Ristrap may revise this policy from time to time and any such updated policy will be posted on this page so that you are kept informed of the way we collect and use your personal data.

Any changes to the policy become effective upon posting on this page and use of the site following such change constitutes your acceptance of the revised policy then in effect.

How we use information

We collect, use and store your personal data to facilitate the provision of our services to you and to offer you a more personalised Ristrap experience online and in our distribution outlets.

We may collect personal data and information from you when you:

  • register on the site
  • place an order
  • enter a competition or contest
  • respond to our marketing/research surveys and analysis
  • fill in an application for employment with Ristrap Limited
  • interact with us or our users on our website
  • communicate with us on a contact form or email
  • are a Gift Recipient
  • participate in another site feature
  • interact in our social media platforms
  • attend one of our events

The personal information we collect or hold may include your name, email address, mailing address, phone number, credit card information and other information that we may consider necessary in connection with the provision of services by Ristrap Limited.

You consent to us using your personal data to send you marketing communications. You may withdraw your consent to such use at any time by notice to us in writing.

Disclosure of Personal Information

Your personal data held by us will be kept confidential, except we may disclose such information to the following parties where necessary in connection with the provision of our services:

  • any of our subsidiaries, holding companies, associated companies and or affiliates
  • any other person or company (including agents and third party service providers) who is under a duty of confidentiality to us.
  • any other party where such disclosure is mandated by statutory or contractual obligations or as required by law or a court of law.

Use of cookies

Like many other sites, we use “cookies” to enhance your experience on our site. Cookies are data files that store your information and preferences in your browser. This saves you time are useful to save you time from entering information again when revisiting our site. They are also used to track the behavior of users on our site, which helps us analyze data and improve our users’ website experience. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

Our commitment to Data Accuracy & Security

Ristrap strives to maintain accurate and current records. To help us achieve this, we would appreciate if you can login to your account online or contact us by email info@ristrap.com if your details have changed.

To prevent unauthorized access and to safeguard your personal information, we have put in place appropriate physical, electronic and managerial procedures to secure the personal information we collect from you.

Links to Other Websites

Our website may contain links to other websites of interest. These links are provided solely for your convenience and do not indicate any endorsement by Ristrap Limited for the linked site or the products or services offered on those sites.

Please note that we are not responsible for the content on such sites or for the collection, use, maintenance or disclosure of any data or information you provide whilst visiting such sites. Any access to the linked sites is at your own risk and we recommend that you check the privacy statement of these third party websites before using them.

No links may be made to this website without our prior written consent.

Additional Information

If you have any questions, concerns or comments, feel free to write to:

Effective Date: 1 June 2017

Review Date: 1 July 2017