How do I return a product?

Ristrap products are simple in design and we hope you will be 100% satisfied with your purchases. If however, you receive a damaged or defected product, please feel free to write to us to return@ristrap.com and our team will review your comments and if Ristrap finds the product was damaged on our end, we will gladly replace your product at no extra cost.

Upon our review & if a return is arranged please address your return to:

 
RISTRAP Limited
18F Malibu Garden
3 Tsui Man Street
Happy Valley
Hong Kong
 
Please note you are responsible for shipping fees both to and from RISTRAP address shown above.